My Approach to User Centric Design

Big picture

I start by understanding “Why we are doing what we are doing?”. Arrive at current state pain points and establish the vision for the future state and functional objectives. Usually this is a brainstorming session with decision makers followed by a gap analysis with business analysts.

Personas

I then go on to identify the users of the application and formulate the personas. Internal, external, business, end users etc. based on the data available on the users or by research.

Ideate & iterate

After getting a sense of the users, I start the ideation process by looking at how to present the information they need, to complete the tasks they want to, in a manner that makes the most sense to them. This is achieved by understanding the user’s mental model and architecting the information and technology to mimic their thinking. I start with wireframes, mockups, and progress to prototypes based on the task flow and Information Architecture (IA) while keeping an eye on technical feasibility and brand identity.

Evaluate

I evaluate the progress at each stage gathering feedback from users via Usability Testing(UT) and incorporate it in the next iteration until the stakeholders are satisfied given the time, resource and expertise assigned to the digital transformation objectives.

UX design process artifacts

MY PORTFOLIO

Other creative works

Drawing

I enjoy the spontaneity of quick sketching. It helps me translate into art what I have in my thoughts. When I get time, I enjoy creating detailed works. Color is something I explore regardless of the art medium.

Painting

Photorealism and abstract modernism are my favourite styles. I love to see a blank canvas turn into an expression that human senses can feel and appreciate.

Photography

In this project I am experimenting with capturing the illusions I see embedded in nature.

CLIENTS

Clients served

Client Satisfaction

100%Client Satisfaction

Years of experience

22+Years of experience

Projects done

50+Projects done